Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.
Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.
We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.
Your Role
Mighty Jaxx is looking for an e-Commerce Operations & Customer Experience Intern who will be responsible for maintaining product listings on Mighty Jaxx’s ecommerce website.
Responsibilities
Assist in the creation, optimisation, and maintenance of product listings on Mighty Jaxx’s e-commerce platform
Upload and update new and existing product listings on our website
Edit product photos and listing content to ensure information is displayed correctly and complies with brand standards
Coordinate and collaborate with the Marketing team and cross-departments for campaign / promotion setup
Manage inventory of e-commerce platforms
Assist with Customer Experience functions: including monitoring comments and responding to customers who send queries or feedback via email, Facebook, Instagram, or other social media channels
Monitor, test & manage rectification of glitches, or escalate the rectification accordingly
Feedback to IT or third-party vendors and follow up on change requests or any bugs and issues
Requirements
Currently studying business, marketing, e-commerce, or a related field
Basic knowledge of e-commerce platforms such as Shopify
Familiarity with basic photo editing software (e.g., Adobe Photoshop, Illustrator)
A strong interest in e-commerce and a willingness to learn and adapt to new technologies and processes
Basic knowledge of SEO principles and e-commerce best practices would be a bonus
Previous internship or coursework related to e-commerce or digital marketing would be a bonus
Good communication skills, both written and verbal
Ability to work well in a team and collaborate with cross-functional departments
Proactive approach to problem-solving
Strong attention to detail and excellent organisational skills
Related Job Searches:
- Company:
Mighty Jaxx International Pte Ltd - Designation:
eCommerce Operations & Customer Experience Intern - Profession:
Sales / Retail - Industry:
Arts / Entertainment / Recreation - Location:
Hougang