Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences.
Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.
We are proud to be an equal-opportunity employer with a diverse, inclusive work environment. We encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.
Mighty Jaxx is looking for a Sales Operations & Business Development Intern who will be responsible for activities within our distributor retail outlets across the island. The incumbent will also qualify inbound leads and partner with the sales representatives to close the sales opportunity. The incumbent will also be exposed to the end-to-end sales process through shadowing the sales team members.
Responsibilities
Business Development & Sales Operations
- Manage and qualify inbound Business to Business (B2B) leads on their suitability by conducting background research
- Handle simple clarifications from existing customers
- Craft and send outbound B2B emails for new product launches to customers, and support buying interest from B2B customers
- Assist in the execution of sales orders and invoices with the sales team through the existing tools & platforms
- Coordinate shipment and delivery of orders with Logistics team for timely fulfillment of customer order delivery
- Generate timely reports of overall Demand from customers and Supply from production batches and stock allocation to orders
- Support B2B customers in product defect follow-up actions, and replacements
- Support our Business to Customer (B2C) sales operations by assisting in customer communication strategies
- Collaborating with cross-functional teams, including Product Development, to shortlist product catalogues for B2B customers to view, and order from
- Help analyse sales data and trends to optimise sales strategies
Retail Support
- Maintain visual merchandising (VM) standards for Mighty Jaxx products across 14 retail outlets islandwide, including ToysRUs, RWS and Miniso by visiting stores to perform checks on product placement, price labels and quantity displayed (store visits will be done once a week)
- Utilise spreadsheets to track and monitor sell-through rates at partner retail stores, ensuring comprehensive data for optimising operational planning (including: forecasting demand and guiding accurate inventory levels and planning re-stock of store merchandise)
- Provide timely analytics & data intelligence to the business on product movement, supporting informed decision-making
- Assist in affixing price tags to MJ products, to ensure timely delivery to partner stores (ad-hoc basis)
Requirements
- Strong organisational skills and multitasking abilities to handle diverse retail operations tasks
- Strong Excel skills
- Excellent communication skills for effective liaison with B2B customers, retail store partners and internal teams
- A detail-oriented mindset to conduct accurate stock level activities
- Willing to take on basic tasks such as retail store visits, and attaching pricetags to product boxes
- Basic understanding of retail logistics and supply chain processes would be a plus
- Proactive problem-solving skills to address operational challenges and optimise processes
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- Company:
Mighty Jaxx - Designation:
Sales Operations & Business Development Intern - Profession:
Sales / Retail - Industry:
Arts / Entertainment / Recreation - Location:
Hougang