Munich Re Syndicate Singapore – Intern, Underwriting Claims

Please note: Applicants must be students who are currently enrolled in a local education institution in Singapore and able to commit full time.

Overall Objectives

• To support and work alongside the Claims Manager & Senior Claims Adjuster in the end-to-end handling of allocated lead line and follow claims (cargo, project cargo, financial lines, hull, specie, offshore energy, political violence).
• To handle certain operational and administration aspects of all classes of claims under the supervision of the Claims Manager to ensure that the agreed claims service, quality and profit goals are met.
• To take a proactive approach and help to provide a quality claims service, which pays valid claims promptly and sets reserves at expected ultimate cost, effectively, efficiently, consistently, accurately and in a timely manner.

Job Tasks

1. Assist with the adjustment of claims, promptly and efficiently in accordance with binder limits.
2. Respond to various broker enquiries and allocated (e)mail.
3. Process a range of claim transactions accurately and efficiently to ensure that customer service targets are achieved.
4. Assist with claim credit control matters.
5. Attend out of office seminars and market briefings on relevant topics such as trends in offshore energy losses and yearly review of Catastrophe losses in Asia.
6. Liaise with London colleagues on the telephone and by email.
7. To assist in the production of claims statistics as and when required.
8. To support Underwriting colleagues in internal and external meetings on certain accounts or at Client meetings.