MyRepublic is on the front lines of the biggest transformation the telecommunications industry has seen in decades - and we’re loving it. The Next Generation National Broadband Network (NBN) is a great opportunity for small businesses to shake things up and we couldn’t be prouder to get involved. We are currently offering the world’s fastest fibre broadband at 1GBps and shaking the market both here in Singapore as well as Australia and New Zealand.
MyRepublic is looking for a passionate Community Manager to join our team. This role will be instrumental in forging deeper, positive relationships between our company and our customer base as well as the general public. They will be responsible for driving the day-to-day engagement with our brand's audience across all our social media platforms.
Our ideal candidate should be on the pulse of pop culture, influencer relationships, social media trends and gaming communities.
Responsibilities
- Serve as a point of contact for MyRepublic on Facebook, Twitter and other social media related channels / platforms
- Provide a consistent and compelling social voice for the MyRepublic brand as you engage in daily social communication
- Communicate with customers and other members of our community in a professional and timely manner, which may include and be not limited to responses over Facebook, Twitter, email, SMS and phone calls
- Work with the Marketing team to create high quality content and engagement opportunities (e.g. social posts, blog posts) as well as co-manage our social content calendar
- Liaise with internal teams and stakeholders (e.g. Customer Service, Operations) to manage information and feedback flow, ensuring the appropriate and timely delivery of communications
- Generate constructive reports and provide meaningful feedback on trends and notable sentiment among our customers and the public
Qualifications
- Strong command of written and spoken English
- Working knowledge of main social platforms including Facebook, Instagram, Twitter, LinkedIn and YouTube
- Effective interpersonal and communication skills
- Willingness to learn and adapt
- Strong attention to detail and ability to multitask
- Ability to work on shifts / with flexible hours
- 1-3 years working experience in a PR, communications, marketing-related field is preferred
- Fresh graduates are welcome to apply
Related Job Searches:
- Company:
MyRepublic Limited - Designation:
Community Manager - Profession:
Customer Service / Communications, Marketing / Public Relations - Location:
Toa Payoh