NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
ABOUT THE ROLE
This quality assurance role will work closely with project management teams on identifying & reconciling field quality issues and driving continuous improvement, making sure NielsenIQ’s data is reliable & trusted. The ideal candidate should be proficient in various quality tools as well as data analysis skills, and have excellent problem-solving skills including root cause analysis & process improvement.
KEY RESPONSIBILITIES
- Implement quality assurance procedures in accordance with data collection methodologies
- Ensure investigation is appropriately conducted considering robust analysis, documentation of root causes and identifying potential risks to fieldwork quality
- Provide timely communication to the field team and/or vendor on any quality issues found
- Identify appropriate remediation that will address the root cause of issues and proactively prevent similar issues from occurring
- Use systems or tools to track data fluctuations and identify & address fieldwork issues through data analysis
QUALIFICATIONS
- Minimum Diploma from an accredited college or university
- Market research experience preferred but not required
- Willing to travel around Singapore to do field witnessing
- Good English communication skills
- Ability to prioritise tasks based on urgency and importance
- Strong discipline, flexibility and ability to work under pressure and tight deadlines
- Highly organized and capable of working independently as well as operating as part of a team
- Adhere to work schedules and submit field reports within the operating schedule
- Ability to carry out any other duties reasonably asked of you
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