Omnidesk is more than just a desk for your PC or work. Our vision of the Omnidesk™ is that of a fully modular platform, packed with features and accessories that will allow you to customize your desk with tools to create a perfect setup that is ideal.
Do you love helping others and making someone’s day just a little brighter? Unfortunately, the role of Spiderman has already been filled but you can still apply to Omnidesk as our latest Customer Service Executive!
Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable!
Responsibilities:
- *Handling of daily enquiries by potential customers.
- *Helping with Zendesk tickets and calls i.e. enquiries from customers.
- *Ensuring customer satisfaction both pre and post sale.
- *Developing a strong business presence with clients in both B2B and B2C sales channels.
- *Able to work in a fast-paced environment.
- *Ad-hoc tasks given by higher management.
- *Assisting the retail team with walk-ins during busy periods
Requirements:
- *Good situational awareness.
- *Exemplary communication skills.
- *Ability to work collaboratively.
- *Willingness to learn.
- *Proficiency in Microsoft Excel / Microsoft Word.
- *Possess good command of English both spoken and written.
- *Additional language proficiencies would be a plus.
- *Be a shining bastion of positivity in the face of adversity.
Working hours :
- Mon - Fri = 1130am to 8pm
- Saturday = 12pm to 6pm
- Sunday = Rest
- (5 days work week.)
COVID-19 precautions
- Remote interview process
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
(All customers would be required to take their wear their mask, take temperature and safe-entry before coming in our showroom. Groups inside will be limited and customers would have to wait for their turn outside).
Related Job Searches:
- Company:
Omnidesk - Designation:
Customer Service Officer - Profession:
Customer Service / Communications - Industry:
Computer and IT - Location:
Kallang