Options Pilates Pte Ltd – Assistant Manager

Job Description & Requirements

We are seeking a highly motivated intern to join our dynamic Pilates studio team as an Assistant Manager.

Responsibilities:

Assist the General Manager with daily operations of the Pilates studio, including customer service and administrative tasks.

Manage reception duties, including handling phone call queries, bookings, and cancellations.

Work closely with the management team on day-to-day tasks related to the studio's operations.

Liaise with Pilates instructors and administrative staff, answer emails, track leads, and other necessary tasks.

Support the General Manager in managing the daily operations of the studio, including overseeing studio projects, managing studio inventory and vendor relationships, and maintaining a positive workplace culture.

Handle customer service-related issues, complaints, and emergencies.

Ensure staff and clients are following safety procedures.

You are:

A natural people person

A confident and inspiring team player

Highly motivated with a go-getter attitude

Confident collaborating with diverse personality types

Highly organized and reliable

Detail-oriented

A self-starter with the ability and desire to work autonomously

You have:

Demonstrated experience with customer service and/or hospitality

Exceptional written, oral, and non-verbal communication skills

Excellent time management skills, with the ability to evaluate business priorities to meet deadlines

Proactive and reactive problem-solving capabilities

Position Details:

3-7 days per week, flexible work timings

Requirements:

Entrepreneurial, proactive, self-starter

Able to come up with solutions to problems

Able to think on their feet, critical thinker

Good at time management, able to work on multiple projects concurrently

Excellent organizational skills with attention to details

A Team Player

Punctual

Candidates with relevant qualifications, customer service/hospitality background are welcome.

Compensation:

The internship pay for this assistant manager position is $400 to $600. This pay is subject to change based on performance and business needs, and the intern may be eligible for additional compensation such as a stipend or performance-based bonus schemes. The decisions regarding additional compensation will be made by management.