Company
P-parking International Pte Ltd
pparking.com.sg
Designation
Command Centre Officer
Date Listed
13 Dec 2022
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Others / General Work
Industry
Others
Location Name
Ubi Avenue 3, Vertex Tower B, Singapore
Address
33 Ubi Ave 3, Singapore 408868
Map
Allowance / Remuneration
$1,300 - 2,700 monthly
Company Profile
P-Parking International Pte Ltd is a key market leader in the carpark industry.
A subsidiary of Space Value Holdings Co. Ltd, Japan, the organization was established in Year 2000, providing comprehensive parking management solutions to our clients. Specializing in carpark operations, our experienced team prides itself in providing a top-notch service and has advanced to become a System Integrator from a service provider.
Our team comprises of customer service officers, patrolling officers, enforcement officers, IT programmers, technicians, 24/7 control center support as well operations and administrative personnel, all of which provide critical support functions.
Job Description
Job Description
- Handle inbound/outbound calls including feedback and enquiry from Public, EMSU, HDB/Commercial Operations and Technical Team.
- Record all feedback and incidents reported to Command Centre onto the Daily Report.
- Check and monitor the smooth running of all automated car parks.
- Escalate abnormalities and system error detected to Operations/Technical Team.
- Monitor and ensure the HDB Server PCs, EHT Host and CEPAS Settlement PC are in good working condition at all times.
- Check incoming email regularly and promptly process the work requests from HDB and other Authorities.
- Check and monitor the working KPIs for HDB car parks and send reminder to HDB Operations Team before the cut off time.
- Prepare and submit CC Daily Report and HDB Feedback Report daily.
Job Requirements
- Candidate must possess at least Secondary School or NiTEC certificate
- Candidates with command centre experience preferred. Candidates with no prior experience welcome. Training provided
- Required language(s): English
- Preferably with customer service experience and telephone skills
- Able to work on 12 hours rotating shifts (8 am to 8 pm) including Weekends and Public holiday.
This position is already closed and no longer available. You may like to view the other latest internships here.
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