The Pilates Training with Results
Pilates Fitness delivers your best body. We are the Pilates training with results. We empower, transform and actualize your desired fitness and body. Since 2010, we have worked with more than 15,000 people to transform their bodies and health to empower them to live their best lives.
As Reba McEntire once quoted “All the money in the world cannot buy you back good health.” It is time to take charge of your health with us.
Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.
We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.
KEY DUTIES
Responsible for customer service, studio upkeep and virtual client experience
Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
Provide prompt replies to customer enquiries on various online platforms and our hotline
Daily online and offline operations
Studio housekeeping duties
ENVIRONMENT
Flat hierarchy, independent working environment
FREE Pilates Reformer classes
REQUIREMENTS
Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
Enjoys client interaction and can problem solve in a service-oriented way
Good customer service and telephone etiquette
Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
Able to work independently alone or with the team.
Experienced in admin work, good with google office and quick in picking up using computer systems
Detailed oriented, meticulous, careful
Tertiary students with 1 year of work experience are welcome to apply
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