PolicyPal is your partner for financial planning, a free digital management platform providing personalised financial review and action plan to help you reach financial freedom.
About the role:
We are looking for an Operations intern who thrives in a challenging, exciting and fast-paced start-up environment. He/she should be proactive, organized and able to manage multiple tasks simultaneously in a timely manner. Someone who is independent but also able to collaborate in a team environment. Reporting directly to our Marketing Lead, you will play a key role in assisting in growing our customer base.
Job Scope:
- Assist in multi-channel marketing strategies
- Onboard new insurance customers into the application
- Collaborate with operations and sales lead to ensure a seamless customer experience
- Communicate professionally with customers through various channels, including phone, email, chat and text
- Educate customers on the benefits of PolicyPal’s app in order to drive customer satisfaction, retention and re-engagement
- Collaborate cross-functionally (strategy, marketing, policy) to ensure smooth business operations
- Provide marketing support operations
Requirements:
- A committed team player, self-reliant and responsible
- Positive attitude and willingness to learn
- Proactive and responsive in delivering high-quality works that support the team and the company
- Good interpersonal communication and problem-solving skills
- Possess good written and communication skills in English
- A sales mindset: you’re motivated by the opportunity to connect prospective customers to a product that meets their needs
Related Job Searches:
- Company:
PolicyPal Pte Ltd - Designation:
Sales & Marketing Intern - Profession:
Marketing / Public Relations - Industry:
Insurance