Premium Tutors – Operations / Communications Intern

Responsibilities

Customer Service:
- Collaborate with tutors to gather detailed information for the completion of their profiles, ensuring accurate and comprehensive tutor representations.
- Liaising with parents to verify contact information, student details, tuition frequency, etc.
- Maintain ongoing communication with existing customers, addressing inquiries and concerns promptly.
- Facilitate communication between tutors and clients regarding the commencement of new classes at the tuition centre.

Administrative:
- Conduct data entry and ensure the timely posting of new tuition assignments on various platforms to attract suitable tutors.
- Send confirmation emails and invoices to clients, ensuring accuracy and timely communication.
- Coordinate and arrange online classes as needed.
- Implement and uphold administrative processes to streamline operations and enhance efficiency.

Working hours:
- Monday to Saturday, 2:00 PM to 8:00 PM; Sunday, 10:00 AM to 9:00 PM (Schedule based on shifts) 

Work Location: Woods Square.

Requirements:
- We are looking for an outgoing candidate who enjoys engaging with others, possesses strong interpersonal skills, and is passionate about creating a positive and welcoming atmosphere within our tuition centre.
- Undergraduate/A-level students and above are encouraged to apply.
- Prior tutoring experience or any experience working for a Tuition Centre/Recruiting Agency is not required but preferred.

Application Instructions:
- Interested applicants can send their resumes to our Telegram account @premiumhousejobs for a more seamless process.

Join our team as an Operations/Communications Intern and be an integral part of connecting educators with students, fostering a positive learning environment!