Propseller – Client Success Executive

Role Description

Propseller is looking for a hardworking and energetic Client Success Executive to join its bustling central team in Singapore! This role is very rich and involved multi-tasking. They will never be a day like another. Your contribution will have a direct impact on Propseller success and client satisfaction. Fulfilling this role means you are delivering satisfaction by being in direct contact with consumers while helping the outside sales team to succeed. You are entrusted with the research, relationships and coordination of everything having an impact on Propseller clients satisfaction and revenue. You are the genuine faces of Propseller – compassionate, organised and dedicated.

Duties & Responsibilities

• Conduct research and prepare sales materials for the outside sales team
• Bring clients smoothly through the on-boarding process
• Collect property information and ensure data accuracy in our system
• Schedule and coordinate photo-shoots and property-stagging
• Publish and promote property listings on various marketing channels
• Handle and qualify clients expressing interest in Propseller listings
• Schedule and coordinate property viewings with the owner, buyer and agent
• Build and maintain an up-to-date knowledge bank
• Actively propose and implement new processes to improve satisfaction and revenue
• Support ad-hoc tasks and projects from time to time

Requirements

• Diploma / Bachelor’s degree
• 1+ year of experience in sales, client service or operation roles
• Fluent written and spoken English
• Proficient in Google Suite / MS Office and with computers in general
• Organized and ability to multi-task: you are skilled at managing your time, priorities, tasks and get things done fast, even when things can be chaotic
• Fast and Accurate worker: you have meticulous attention to detail know-how to review your work to produce quality and deliver fast
• Client-centric: you enjoy spending time with people and take proud in making Propseller clients successful
• Can-do attitude problem solver: you are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done

You Get

• Beautiful open space office in an iconic co-working space near Lavender, Bendemeer and Farrer Park MRTs
• All training provided including a 2 weeks onboarding program to get you started. Be ready to learn a lot
• One day home-office per week after confirmation
• Opportunity to make history and help thousands of people on the biggest financial decision of a lifetime
• Tickets for our team building events (next one is in Bali)
• Client Success Executives are Propseller’s next generation of Client Success Managers, Operation Managers and Inside Sales Consultants

Recruiting Process

Ideal length: 1 week

If your application is selected:

1. Three questions to be answered via email
2. On the phone: Interview with HR
3. At our office: Writing and data entry case and interview with the hiring manager
4. At our office: Interview with founders
5. Welcome aboard!