Established in 2022, Puristar Industries Pte. Ltd. is the trusted and reliable supplier for Activated Carbons to fulfil all your demands, regionally and internationally. We provide One Stop Solution for commercial and industrial supply of Activated Carbon, from conceptualization to realization.
With our expertise and technology advancement, your orders can be fully customized in meeting all unique requirements. We offer complete range of activated carbons to cater for all different demand, from base materials (coal based, oil palm kernel based etc), product types (granular, powder, pelletize), special process (acid washed, impregnated etc) to specific properties (Iodine Level, Ash Content, Apparent Density etc).
JOB DESCRIPTIONS:
- Processing and following up closely on customer orders/enquiries and handling internal forms on order fulfilment.
- Communicating with customers and other internal departments effectively under various mode of communications.
- Acknowledging and resolving customer complaints, troubleshooting problems and ensuring customer satisfaction.
- Keeping records of customer interactions, transactions, comments and complaints.
- Ensuring all enquiries are answered and goods are delivered as scheduled in meeting company’s target.
QUALIFICATION & SKILLS：
- Possess at least Diploma in relevant field or related disciplines (e.g. business development, product marketing, customer communication).
- Local Citizen or Permanent Resident is encouraged to apply.
- Able to work independently with minimal supervision to meet or exceed set performance standards.
- Must be a fast learner with positive attitude to adapt in a fast-paced environment.
- Excellent interpersonal skills with team-oriented mindset.
- Fluency in spoken and written English is a must.
- Proficiency in Mandarin is required to communicate with Mandarin-speaking clients and stakeholders.
EXPERIENCES:
- Fresh graduates or junior executives who can start work with short notice period are encouraged to apply.
- Able to understand customer requirements, good in communication techniques with problem-solving and analytical skills.
- Computer literate, internet-savvy and well-verse in document processing software e.g. Microsoft Excel, Microsoft Powerpoint and Teleconference software e.g. Zoom.
- Ability to multitask, prioritize, manage time and resources effectively.
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- Company:
Puristar Industries Pte. Ltd. - Designation:
Customer Service Executive - Profession:
Customer Service / Communications - Industry:
Wholesale Trade - Location:
Jurong East