Qi Xiang Technology Pte Ltd – Operation Manager

Manage merchant relationship, ensuring merchants follow company SOP on their daily operation

On-boarding new merchants and provide training for merchants

Seek potential collaboration with merchants or 3rd parties

Collect feedback from merchants on using POS machine

Handle users inquiries, complaints and feedback

Liaise with internal and external stakeholders to ensure smooth running of operations

Manage staff and review overall performance of the team and department

Support ad-hoc projects if required

Job Requirement:

Degree or Diploma in Marketing, Business Administration or relevant fields

At least 3 years of experience in the area of sales support and familiar with information and communications services industry.

Must have a minimum of 2-3 years works experience in supervisory role, able to communicate any problems, concerns or questions to supervisory staff.  

Familiarise with the e-commerce apps

Excellent planning, organizational, self-motivated, independent and good team player

Strong leadership skill and problem solving skills

Strong interpersonal skills: able to foster coordination and collaboration with diverse teams

Positive, open-minded and interested in new ideas and ways of doing things

Interested candidate, please submit your detailed resume by indicating your Current salary/last drawn, Expected salary and Notice period.

Applicants require work pass need not apply. Please note that only shortlisted candidate will be notified.