Quandoo Singapore Pte Ltd – Service and Support

Company
Quandoo Singapore Pte Ltd
quandoo.com
Designation
Service and Support
Date Listed
02 Feb 2016
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Immediate Start, For At Least 2 Months
Profession
Others / General Work
Industry
Computer and IT
Location Name
Tanjong Pagar
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile
Quandoo is the fastest-growing real-time reservations platform for restaurants. As a technology-enabled market place, Quandoo is equipping its partner restaurants with an industry-leading reservations management system that digitalizes a restaurant’s inventory and makes it accessible in real-time from web and mobile channels. Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on-demand. Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at their restaurant of choice. With just a few clicks diners select from a wide range of local favorites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points.

Quandoo was founded in 2012, with is headquarters in Berlin, Germany and international footprints in Western Europe, CEE, APAC, the Nordics, the Middle East, Turkey and South Africa. With a dynamic, international team of 300 employees globally, our vision is to become the world’s leading marketplace for all dining experiences.

Job Description

Your responsibilities:

·       Responsible for maintaining the relationship with our merchant base

·       Conducting outbound calls on over-due accounts, as well as engaging in new business up-sell opportunities on future feature releases, upgrades and additional Quandoo services

·       Liaising with partner management team to provide full scope client support

·       Optimizing and maintaining the existing customer network

·       Implementing of widgets on partner’s websites (minimum 5 per day)

Requirements:

·       Outstanding communication skills and a distinct knack for relationship building

·       Very good spoken English or Mandarin is a must

·       Be efficient, assertive, and have quick  decision making capability

·       You are analytical, structured and are self-disciplined to work independently within a fast-paced environment.

·       Good MS Office skills.

 

 

We offer:

·       Dynamic and friendly working atmosphere within a successful international team

·       Chance to take on responsibility and develop your skillset

·       Support and training by experienced Executives.

 

 

Are you interested in joining our team?

This position is already closed and no longer available.  You may like to view the other latest internships here.

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