Quantum Interactive (QI) is a Customer Engagement & Digital Technology Agency, to help our clients increase acquisition and engagement with their customers. Utilising best practices, latest technologies and data insights, we offer turnkey solutions through effective CRM initiatives, loyalty programmes and customer communications across traditional and new media for our customers. Adopting an omni-channel and a seamless approach to loyalty marketing with a consistent experience across all devices, experiences, and interactions. Its key objectives are to increase membership base, enhance members’ experience and increase engagement. QI provides end-to-end solutions for its clients.
Suntec Rewards, conceptualized and managed by QI, was conferred a Silver award in “Loyalty Programme of the Year” and a bronze award in “Best Loyalty Programme – Retailer” at The Loyalty & Engagement Awards 2016, an annual event that identifies the best customer loyalty and engagement standards and practices in the Asia Pacific region.
JOB DESCRIPTION
•Setup of Merchant Account on the online platform
•Liaising with Merchants / Designer on Web content format and requirement
•Coordinating External Agencies / Photographers on producing web content
•Carrying out quality assurance checks on content
•Ensure timely and accurate entry of data & web content into the online platform
•To file Merchant Account Documentation
•To assist Merchant admin on self-updating of content on their storefront
•Generating management reports on web content and usage statistics
•Assist merchants to troubleshoot issues
•Any other duties as assigned
EDUCATION / EXPERIENCE
•Those with data entry experience background & website content maintenance will have an added advantage.
•Basic Computer knowledge
•High integrity with ability to maintain confidentiality
•Able to work in a fast pace environment with good typing speed and accuracy.
•Ability to start work immediately or within short notice.
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Quantum Interactive Pte Ltd - Designation:
Web Content Executive - Profession:
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