R Y E – Operations and Marketing Intern

— about the role

We are looking for a well-rounded and passionate Operations & Marketing Intern to join us in growing a contemporary fashion and lifestyle brand. If you’re passionate about what we do and ready to learn, we’d love to hear from you!

— key responsibilities

As an Operations and Marketing Intern, you will:

Retail and E-Commerce Operations

• Assist our Head of Operations in managing the operations of our e-commerce and offline retail channels
• Consolidate qualitative feedback from retail sales team for reporting on consumer/competitor/retail trends; identify customer pain points for improvement
• Manage and maintain productive relationships with retail partners
• Assist in the fulfilment of sales orders and product listing
• Support the retail sales team on the sales floor by offering a personalised and exceptional experience to customers (ad-hoc basis)

Inventory Management, Reporting, & Analysis

• Conduct regular stock audits to ensure accuracy of data in POS and inventory management system
• Create and analyse weekly/monthly sales and product performance reports to improve product sell-through; identify inventory risks and opportunities
• Manage allocation of stocks across all selling channels
• Propose and implement replenishment and stock allocation strategies to maximise sales and reach KPI

Marketing & Communications

• Manage r y e’s social media platforms, including community management
• Assist in the consolidation of data for analysis; propose opportunities to grow reach and revenue
• Work with the team to create effective campaigns through a range of marketing activities (i.e. press release, promotions, EDMs, social media, digital ads, events) when required
• Assist in planning marketing calendar and creation of creative briefs; ensure deliverables are met and uploaded according to timeline
• Manage influencer outreach initiatives including identifying potential partners, building and nurturing relationships with them, and assisting in the creation of PR kits

— who you are

• An affable team player who takes initiative, is enthusiastic, and self-motivated
• Possesses strong organisational and leadership skills as well as written and verbal communication skills
• Agile with numbers and has a good foundation in Microsoft Excel; proficiency in Adobe Illustrator and Photoshop is a bonus
• Knowledge of basic marketing principles; previous usage of digital advertising platforms and tools (i.e. Facebook, Instagram, Google) will be advantageous
• Demonstrates an entrepreneurial spirit with high commercial instinct and retail mindset
• Prior work experience in retail/e-commerce platform/inventory management system would be advantageous
• Customer-centric and a keen interest in the fashion industry