Company
Recruit Advance
recruitadvance.com
Designation
Customer Retention Officer (Call Center)
Date Listed
31 Aug 2022
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Human Resources
Location Name
Balmoral Road, Singapore
Work from Home
Address
Balmoral Rd, Singapore
Map
Allowance / Remuneration
$2,000 - 2,200 monthly
Company Profile
We Recruit, You Advance
We pride to provide our clients with service which seeks nothing less than excellence.
Job Description
Our client is managing a well-known education platform that focuses on e-learning for students from Primary school to Secondary school. They have newly opened up a position, which aids in customer retention.
This is a Work From Home position!
Monday - Friday, Saturday half day - 12pm to 9pm
Job duties
- Handle all incoming calls from our customers (through online platforms)
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Keep records of customer interactions, transactions, comments, and complaints
- Provide accurate information to new customers
- Escalating queries and concerns
- Regular updates & communication with the team
Requirements:
- Candidate is required to be able to converse with Mandarin speaking customers
- 1 week training held in Office, Balmoral Road
- No quota for pass holders
Apply now to schedule for interview
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- Company:
Recruit Advance - Designation:
Customer Retention Officer (Call Center) - Profession:
Sales / Retail - Industry:
Human Resources
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