Refash – Customer Happiness Intern

Company
Refash
refash.sg
Designation
Customer Happiness Intern
Date Listed
29 Jul 2019
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 2 Months
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
Ubi Crescent, Ubi Techpark, Ubi Techpark, Singapore
Address
Ubi Cres, Ubi Techpark, Block 10, Singapore 408564
Map
Allowance / Remuneration
$900 - 1,200 monthly
Company Profile

Refash is an innovative hybrid retailer that integrates both   e-commerce and physical stores into one fashion marketplace. Refash sets out to connect women’s closets by making it extremely convenient  for them to clean out their closet and shop for quality like-new clothing in a manner that has never been done in the region before.

Media Feature:

·  10 Nov ’16 ST Life: http://www.straitstimes.com/lifestyle/fashion/dressed-for-success
·  18 Nov ’16 CNA: http://www.channelnewsasia.com/news/singapore/bursting-at-the-seams-singapore-s-cast-off-clothing/3290610.html
·  20 Nov ’16 TODAY: http://www.todayonline.com/singapore/making-money-your-closet
·  31 Dec ’16 Channel 8: http://www.channel8news.sg/news8/specialreports/20161231-lif-wow-preloved-clothes/3405232.html
·  9 Jan ‘17 ST Business: http://www.straitstimes.com/business/companies-markets/go-big-or-go-home-not-for-these-e-commerce-start-ups
·  9 Mar ‘17 Vulcan Post (MY): https://vulcanpost.com/605030/refash-malaysia-secondhand-clothes-fashion-startup/
·  18 Mar ‘17 Oriental Daily News (MY): http://news.seehua.com/?p=258761
·  11 Jan ’18 The New Paper: http://www.tnp.sg/news/singapore/budget-conscious-fashionistas-go-swopping-not-shopping
·  22 Jan ’18 The Independent: http://www.theindependent.sg/5-fashionable-ways-of-saving-on-your-wardrobe-cost/

Job Description

The Customer Happiness team is Refash's frontline warriors, battling daily to ensure our users get the best experience. 

We are looking for talented interns who understand what it means to delight a customer and are always looking to enrich the lives of others.

In keeping our users HAPPY, you will be the central communication channel between sellers/buyers and Refash and tackle general enquiries, queries & feedback across many departments

-      Selling & Buying
-      Tech
-      Finance
-      Others 

If you

-      are proficient in English (spoken and written),
-      can commit for a minimum of 2 months,
-      are kind and patient,
-      are empathetic and have good listening ears,

We would love to have you on our team!

Prior experience with customer service/support services is a bonus (but not as essential as the willingness to learn from a highly motivated team)!

This position is already closed and no longer available.  You may like to view the other latest internships here.

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