Damian D’Silva‘s all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food.
· Lead and manage the team to execute operation requirements of the restaurant
· Be well equipped with knowledge of all products and services being provided at the restaurant
· Monitor reservations and ensure special dietaries are taken note of and communicated with Chef and Restaurant Manager
· Manage inventory orders and maintenance costs
· Execute and maintain hygiene and safety of all areas, implementing procedures according to respective regulatory and company SOP requirements
· Build excellent relations with all guests, anticipating needs to provide flawless, professional service experiences
· Observe and be attentive to guest feedbacks, taking required measures to upkeep and improve products and services
· Work with the Chef, to establish and maintain effective employee relations with all team members
· Manage manpower and all employee matters, such as scheduling, discipline, etc
· Coach and grow the team, providing training, guidance and performance appraisals, etc
· Any other duties as assigned by the Management
Qualifications
- Minimum 3 years of relevant experience in QSR and in a supervisory role.
- Have good product knowledge on food items
- Knowledge of cost/inventory management would be an added advantage
- Strict sense of hygiene and safety standards
- Excellent organizational skills
- Ability to thrive in a challenging environment
- Strong public relations skills
- Excellent interpersonal & communication skills
- Strong leadership & team player
- Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
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