Rempapa – Captain

• Learn and be well equipped in knowledge on the products and services the restaurant provides to assist and address guest queries
• Set up and prepare dining areas in line with setting standards
• Initiate and provide genuine customer service
• Understand and anticipate individual guests' needs to deliver personalized customer service
• Closely observe and listen to feedback from guests and respond accordingly
• Possess, or pick up, knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Assist fellow team members to perform preparation and setting up in the restaurants for service
• Check all amenities and utensils are properly stocked and inspected
• Maintain utmost cleanliness and hygiene standards
• Any other duties as assigned by the Management

Qualifications

• At least 1 year of proven relevant experience in a related role
• Hardworking, self-motivated,
• Able to work well under pressure in a fast-paced environment
• Great attention to detail and creativity
• Positive attitude and team player
• Able and willing to work weekends, public holidays and on rotational shifts
• 5-day work week