PHS HAIRSCIENCE is a leader in the world of premium trichology. Founded in Singapore in 2006, PHS HAIRSCIENCE was born out of the quest to deliver the promise of healthy scalp and beautiful hair.
With the development of a revolutionary new concept in scalp and hair treatments and products, PHS HAIRSCIENCE has successfully found a harmonious balance between the wonders of nature and the precision of cutting-edge technology to provide Premium Trichology through Professional Holistic Solutions.
Since its inception, PHS HAIRSCIENCE has administered over 10,000 treatment programmes and cultivated a wealth of experience in formulating products and treatments targeted at Asian scalp. Over the years, PHS HAIRSCIENCE has garnered awards and recognition from beauty experts, leading international beauty publications as well as government agencies for providing customers with the ultimate solution to their scalp and hair needs.
Moving forward, PHS HAIRSCIENCE aims to expand towards global platform and bring new innovations and solutions to the world of trichology.
Duties and Responsibilities of Intern Customer Service Officer
Responsibility
· Managing reception area and incoming phone calls
· Receive and welcome customer who visit PHS outlets, introduce them to Sale Consultant/ Stylist.
· Merchandise the reception area
· Handle frontline customers’ enquires
· Billing and Cashiering duties
· Tabulation of daily sales and proper recording
· Provide administrative assistance to Branch in-charge
· Support staff with the use of POS system
· Providing support to colleagues when help is needed
· Carry out duties and responsibilitiesas and when assigned by management
· Assist in company events, workshops and roadshows when required
Expectation
- Fresh graduates are welcome to apply.
· Diploma/A level/O level school/Professional Certificates/Higher Nitec or equivalent
· Serving customers is priority to any administrative duties.
· Possess strong communication skills and passion for service.
· Shows professionalism, treat customers with respect regardless of how they conduct themselves.
· Learn and educate the appropriate knowledge to customers on treatments, products, ingredients and equipment used.
· Pleasant and polite personality, deliver sincere customer service. Smile, it makes you and others happy.
· Maintain a well-groomed image and etiquette.
· Being prepared at all time for customer’s appointment.
- Good command of spoken and written English and Mandarin to attend to our Mandarin speaking clients
- 3rd language proficiency will be an added advantage
- Only Singaporeans, Malaysian and PR need to apply
Working Hours:
Retail hours (work on weekends and Public Holidays)
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