Bosch is a leading global supplier of automotive and industrial technology, and of customer goods and building technology. Bosch has been present in Singapore since 1923 and is the Asia Pacific regional headquarters.
Bosch regards diversity as an asset and precondition for our global success. Openness and tolerance create a working environment in which creativity, innovative power and enterprise can flourish in each of our employees. Whether as a student, graduate, specialist or manager – Bosch provides a wide range of applicants many different ways to start a career in a broad field of operations, while also encouraging personal development opportunities.
Job Requirements
1.Support Project for establishing of Customer Contact Centre for Japan and Korea
2.Business concept preparation, return on investments, project risks
3.Identifying issues and risks in new implementation
4.Preparation of Management presentation for SLC Target Operating Model
5.Development of KPI's in line with future business strategy
6.Development of KPI's for improvements in Customer CSI (Satisfaction index)
7.Prepare project documentations and monitoring (Dashboards, BW reports)
8.Develop CUS Competency module, similar to Sales Force Academy training concept
9.Establish training modules that can be deployed during the projects, but also interactive web-based for the future training
10.Establish Bosch BGN or equivalent portal for training documentation
Skills Profile
1. Project Management Skills (MS project or equivalent)
2. Knowledge of business model/ concepts development
3. Business acumen, knowledge of Sales & Distribution (Customer interface)
4. Independent to develop own concept, present argument and back it up with data
5. Commercial skills and understanding of ROI calculations
6. Strong communication and presentation skills (written & oral)
7. Advanced MS Office skills (Excel, Power Point, etc.)
8. Punctual and reliable to deliver on time (drive to achieve results)
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