Company
RS Recruitment Agency
recruitspecialists.com.sg
Designation
Customer Relations Consultant
Date Listed
17 Sep 2019
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Flexible Start, Permanent
Profession
Customer Service / Communications
Industry
Healthcare / Fitness / Sports
Location Name
Yishun, Singapore
Address
Yishun, Singapore
Map
Allowance / Remuneration
$2,000 - 2,500 monthly
Company Profile
We have been bringing job seekers and employers together. Our role is to work with employers and job seekers to facilitate a successful match. We develop HR solutions which includes sourcing, screening, selection and referencing. We integrate these solutions into your business’ existing processes, for maximum sustainability and effectiveness.
Job Description
Description
- Assist the Line Manager to maintain customer service excellence activities/programs.
- Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (promotions, products and service) through various customer touch-points (calls, emails and website enquiries).
- Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
- Instill customer loyalty and retention through the company's retention programs and outbound service calls
- Any other duties that may be assigned by the Line Manager from time to time
Requirement
Diploma with minimum 1 year Customer Service / Telemarketing experience
- Highly independent and organized
- Team player
- Takes pride in providing excellent customer service
- Positive attitude with a pleasant personality
- Excellent communication skills and telephone etiquette
- Proficient in computer skills; Microsoft Office
- Client relation management knowledge will be an added advantage
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
RS Recruitment Agency - Designation:
Customer Relations Consultant - Profession:
Customer Service / Communications - Industry:
Healthcare / Fitness / Sports - Location:
Yishun
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