About Science Centre Board
The Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experience, and to contribute to the nation's development of its human resource.
What the role is
Science Centre Board is looking for a suitable individual to fill the position of Guest Experience & Retail Assistant.
What you will be working on
These duties include (and are not restricted to):
(A) Delivering frontline operations excellence
- Provide frontline services including admission, crowd control and retail services
- Provide advice on products and services and assist with exhibit interaction
- Deliver service in accordance with visitor services procedures
- Address Science Centre-related visitor enquiries
- Perform first-level service assistance and recovery
- Apply digital technology to enhance visit experience
- Enforce visitor adherence to safety rules
- Carry out health and safety standards and procedures
- Escalate incidents for follow-up actions
(B) Delivering customer service excellence
(C) Ensuring safety and security at workplace
What we are looking for
The suitable individual should preferably be able to commit up 3-6 months. Performing weekend duties (including public holidays) is mandatory.
Related Job Searches:
- Company:
Science Centre Board - Designation:
Guest Experience and Retail Assistant (6 Months) - Profession:
Customer Service / Communications - Industry:
Public Service / Education / Publishing - Location:
Jurong East