Scout – Marketing & Sales Ops Intern

We are seeking a motivated and dynamic intern to join our team. The intern will assist with social media marketing efforts, sales operations, client follow-ups, and answering support queries. This role is perfect for someone looking to gain hands-on experience in both marketing and sales operations within a supportive and fast-paced environment.

Key Responsibilities:

1. Social Media Marketing:

   • Assist in planning and executing social media campaigns.
   • Create, curate, and schedule engaging content for our social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).
   • Monitor and respond to social media interactions and engage with our community.
   • Track and report on social media performance using analytics tools.

2. Sales Operations:

   • Support the sales team with administrative tasks and sales processes.
   • Maintain and update customer databases and CRM systems.
   • Prepare sales reports and presentations as needed.
   • Assist in the preparation of sales materials and proposals

3. Client Follow-Ups:

   • Conduct follow-ups with clients and prospects via email, phone, and social media.
   • Schedule and confirm appointments and meetings for the sales team.
   • Assist in nurturing relationships with existing clients.

4. Support Queries:

   • Respond to customer support inquiries in a timely and professional manner.
   • Escalate complex queries to the appropriate team member or department.
   • Ensure customer satisfaction by providing accurate information and resolving issues.

Qualifications:

• Currently pursuing a degree in Marketing, Business Administration, Communications, or a related field.
• Strong written and verbal communication skills.
• Familiarity with social media platforms and tools.
• Basic understanding of marketing principles and sales processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work independently in a fast-paced environment.
• Positive attitude and eagerness to learn.

What We Offer:

• Hands-on experience in a dynamic work environment.
• Mentorship and training from experienced professionals.
• Opportunity to work on real projects and make a tangible impact.
• Potential for future career opportunities within the company.