Seletar Country Club – Senior / Sales Executive, Event Sales

Job Description

• Meet sales targets and to provide the highest level of customer service.
• Responsible for sales and costs to ensure maximum results.
• Actively participate in development of sales and marketing plans.
• Actively participate in coming up with innovative ideas for increasing banqueting business.
• Responsible for selling all banquet facilities and services.
• Achieve maximum profitability and over-all success by controlling costs and quality of service
• Participate in sales and marketing activities including sales calls and club events
• Participate in building up client database and increasing client retention
• Prepare proposals, confirmation and event orders as required
• Conduct site inspections for existing and new clients
• Generate weekly and monthly reports
• Assist in preparation of forecast and actual budget function sheets
• Co-ordinate with all relevant departments to ensure smooth delivery of events
• Supervise and co-ordinate banquet set-up and service
• Ensuring that services meet customer specifications
• Quality of meeting room set-up should be abiding by the SOP
• To work alongside the culinary and service team to ensure all arrangements are as per request
• Provide quick service for last minute changes.
• To handle customer dissatisfactions and follow-up on service recovery (where necessary)
• Inspection of Function Rooms prior to guest arrival, ensuring that client specifications are met.
• Any other duties as assigned by Management
  
  
  Requirements:·
• Diploma in Hotel Management or equivalent preferable.
• Minimum 2 years' in banqueting sales & events experience or in similar field·
• Proficient in Microsoft Office Suite
• Experience in Clubs or Hotels will be added advantage.Strong team player
• Pleasant personality
• Display adaptability skills and effective communication skills
• Weekend & PH availability
• Working Hours: 6 days work week, including weekend & PH.
• Staff transport is available at Khatib and Seng Kang.