SenseTime is the world’s most valuable artificial intelligence (AI) unicorn and the largest pure-play AI company, focused on computer vision and deep learning. Entrusted by the Ministry of Science and Technology of China to establish the National Open Innovation Platform for Next-Generation Artificial Intelligence on Intelligent Vision, SenseTime is the 5th national AI platform in China (along with Baidu, Alibaba Cloud, Tencent and iFLYTEK).
With the mission of leading AI innovation to power the future, SenseTime has independently developed a deep learning platform, supercomputing centers, and a range of AI technologies such as face recognition, image recognition, object recognition, text recognition, medical image analysis, video analysis, autonomous driving, and remote sensing. In doing so, SenseTime has become China’s largest AI algorithm provider.
SenseTime leads the market in almost all vertical industries, including smart city, smartphone, mobile Internet, online entertainment, automobile, finance, retail, education, real estate and so forth. The company boasts more than 700 customers and partners in China and overseas, including world-renowned institutions and companies such as Massachusetts Institute of Technology (MIT), Qualcomm, NVIDIA, Honda, Alibaba, Suning, China Mobile, UnionPay, Wanda, Xiaomi, OPPO, vivo, Weibo.
By hiring top talents far and wide, SenseTime has established itself as a leading, innovative AI technology company with offices in Hong Kong, Beijing, Shenzhen, Shanghai, Chengdu, Hangzhou, Kyoto, Tokyo and Singapore.
Come and be a part of us!
As an IT Support Intern, you will be part of the Technology Operations team and you will be heavily involved in level-one technical support. Your other activities will include on- and offboarding processes.
What will you be learning?
- How to fix Windows, MacOSX laptops and Ubuntu desktop support issues
- How to work on an IT service-management ticketing system
- How to work with other Technology Operations teams such as systems administration and networking
- Escalate more-complex IT tickets to the next level support
- Maintain asset or IT gadgets via SAP
- Create user guide for different IT systems
Requirements:
- You are available for an internship lasting at least 3 months, and able to commit a minimum of 3 full days per week
- Some experience with installation of Enterprise Desktops (Windows 10, Ubuntu, Mac OSX) and related software packages (i.e. antivirus, adobe, office 365)
- Some knowledge of how to install apps on the iOS / Android phone (i.e. e-mail clients, business apps)
- Working knowledge of the Microsoft Office suite is a plus
- Dare to be curious, creative and provide innovative solutions by thinking out-of-the-box
- Quick learner and adopter of new systems, platforms and tools
- Pro-active, quality-minded with a positive attitude; you have great interpersonal skills and work well with others
- Good English and Mandarin communication skills (both verbal and written).
- Strong focus on service delivery
- High level of attention to detail
- Positive / can-do attitude
- Undergraduate students
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- Company:
SenseTime International Pte Ltd - Designation:
IT Support Intern - Profession:
IT / Information Technology - Industry:
Artificial Intelligence / Smart Automation - Location:
Tanjong Pagar