Shilla Duty Free, an affiliate of Samsung Group is a leading global travel retailer offering quality merchandise from over 600 world-famous brands in fashion, jewelry, cosmetics, perfumes and watches etc.
The Shilla Duty Free is the largest cosmetics & perfumes duty free retailer in Incheon International Airport, and the company strives to expand the global business to serve customers in Asia.
The Shilla Duty Free is the top beauty destination at Changi Airport with 23 Cosmetics and Perfumes stores across the four terminals including Shilla Beauty Loft, the world’s first duty free beauty services loft. The Shilla Duty Free also operates two watch boutiques, Maison de Chronus as well as Victoria’s Secret stores at Terminal 2 and Terminal 3.
We are rapidly expanding our presence in travel retail!
Employee Relations
- First point of contact for all retail Employees
- Plan, Execute and work on all Employee matters within the allocated area of responsibilities
- Support full HR Operations within the retail function excluding payroll
- Communicate, educate and ensure smooth execution of HR SOPs and policies
- Execute full entrance and exit for retail staff
- Support Operations to handle store disciplinary issues inclusive but not limited to counselling, warning, performance management & observation etc.
- Conduct weekly/ monthly store visits to build employee relations & ensure compliance
- Listen to the voices of corporate/retail staff and update Management in terms of staff feedback and suggestion
- Involve in employee engagement activities
- In-charge of monthly best employee award and Shilla’s ambassador
- Support Employees’ feedback program
Recruitment
- Resourceful to get the right talent within the retail environment for both frontline
- Evaluate, ascertain talent suitability and work on reference checks
- Coordinate interviews for stake holders & interviewing managers
- Onboard and exit administration
- Able to think out of the box on recruiting
Compensation and Benefits – Administration
- Prepare salary proposals for newly hired Retail Employees
- Ensure all Employee relation are within Union’s guidelines and agreement (CA)
- Medical administration – registration, deregistration, claims, processing and coordination with medical partners
- HR Administration within the allocated area including HR letter writing
- Administer Shilla’s Recommend A Friend Programme
- Support in the yearly insurance renewal programme
- Administer Performance Management, Annual Increment & Bonus Exercise
- Maintain GHR with updated records, i.e. transfer, termination, changes of status
Other Administrative Duties
- Ensure General Admin support on airport pass applications/ terminations inline with Employees’ Entrance & Exit
- Work pass Application & Terminations with repatriation admin
- Any other HR duties as assigned
Requirement
- Minimum 2 -3 years of work experience in HR Generalist role
- Minimum a Diploma in HRM or Administration
- Proficient in Retail Human Resources and our Singapore Employment Act
- Experienced working with Union supporting the collective agreement is a good PLUS
- Process strong initiative, is dependable and must be team player
- Able to multi tasks and has good organizational skills
- Analytical and meticulous
- Must come with strong communication skills and is a people person
- Able to interact at all levels
Related Job Searches:
- Company:
Shilla Travel Retail - Designation:
HR Executive -12 Months - Profession:
Human Resources - Industry:
Human Resources - Location:
Changi