Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE. The Shopee team comprises over 8,000 employees from across the region, and with our rapid expansion, we are constantly on the lookout for potential talents who have the passion and drive to become part of a fast-moving and dynamic team.
- Analyse and monitor operational key performance indicators across the region (including logistics, payment, customer satisfaction, listing, etc.)
- Conduct root cause analysis when operational performance fluctuates
- Give feedback to local operations teams about their operational performance, analysis of the most common issues and development of next steps to solve them
- Understand the current systems’ capabilities and limitations, and develop continuous improvement for systems and processes
- Provide feedback to and work with other departments to improve overall operations efficiency
- Streamline and standardise operations team's Standard Operating Procedures (SOP)
Requirements:
- Currently pursuing a degree in Business, Engineering, Supply Chain management or relevant disciplines
- Excellent communication skills (written and verbal)
- Self-motivated & has the passion to work in a fast-paced and dynamic environment
- Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
- Project management skills
- Experienced in Python & SQL
- Full-time interns preferred (3-6 months)
- Students who can commit part-time, minimally 3 working days a week, are also welcome to apply
- Interns with outstanding performance may be invited for conversion opportunities at Shopee
Related Job Searches:
- Company:
Shopee - Designation:
Regional Operations Intern - Profession:
Others / General Work - Industry:
Others - Location:
Queenstown