Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE. The Shopee team comprises over 8,000 employees from across the region, and with our rapid expansion, we are constantly on the lookout for potential talents who have the passion and drive to become part of a fast-moving and dynamic team.
- Conduct quality checks for return-and-refund parcels
- Resolve seller/buyer disputes
- Take charge of disposal methods for returned parcels based on parcel types
- Communicate with external teams for operational excellence
- Ensure accurate mediations when monetary implications are involved
Requirements:
- Comfortable working in a warehouse environment
- Analytical skills to understand business implications
- Detail-oriented with good interpersonal skills
- Willingness to learn and provide value to the company
- Independent worker and fast-learner with a high level of initiative
- Strong interpersonal skills and verbal/written communication skills Ability to multi-task and work well in a dynamic environment
- Enthusiastic team player with a positive work attitude
- Proficient in Google and Microsoft Office products such as Excel and Powerpoint
- Full-time interns preferred (3-6 months)
- Students who can commit part-time, minimally 4 working days a week, are also welcome to apply
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- Company:
Shopee - Designation:
Singapore Warehouse Return and Refund Intern - Profession:
Others / General Work - Industry:
Others - Location:
Queenstown