Founded in 1987, SGIFF is the largest and longest-running film event in Singapore. It has become an iconic event in the local arts calendar that is widely attended by international film critics, and known for its dynamic programming and focus on groundbreaking Asian cinema for Singapore and the region. Committed to nurturing and championing local and regional talent, its competition component, the Silver Screen Awards, brings together emerging filmmakers from Asia and Southeast Asia while paying tribute to acclaimed cinema legends. With its mentorship programmes, masterclasses and dialogues with attending filmmakers, the Festival also serves as a catalyst for igniting public interest, artistic dialogue, and cultural exchanges in the art of filmmaking. The SGIFF is organised by the Singapore International Film Festival Ltd, a non-profit organisation with Institution of Public Character (IPC) status.
For more information, please visit www.sgiff.com.
1. Ticketing Assistant
Job Scope:
Responsible for supporting the Ticketing Manager in all ticketing-related matters for the Festival, including:
- Assist the Ticketing Manager to liaise with ticketing agent(s) for updates to the ticketing system, screening schedule and event details (synopsis & visuals etc).
- Work closely with Ticketing Manager and SGIFF Marketing Team to ensure information is updated on website and social media platforms for film/film schedule updates.
- Assist the Ticketing Manager to manage ticketing operations, bookings and complimentary invites, fulfilling bulk bookings and partner/sponsor requests etc.
- Assist the Ticketing Manager to monitor the daily sales/ticketing reports to ensure accuracy and for team updates.
- Assist the Ticketing Manager to promote and manage group/bulk bookings to schools, institutions and corporations.
- Assist the Ticketing Manager in preparing the final ticket sales report, ensuring the accuracy of reports for settlement.
- Assist the Ticketing Manager to ensure SGIFF team is fully briefed on current SMMs (if any), so they can assist the FOH venues teams if necessary
- Assist the Ticketing Manager to Supervise Front of House Coordinator
- Assist the Ticketing Manager to work with the Front of House Coordinator to prepare, pack and distribute the necessary collateral and merchandise for each Festival venue.
- Assist the Ticketing Manager to work with Front of House Coordinator and the respective Venue Managers and oversee the coordination and management of FOH operations for all Festival venues. FOH operations include set-up, ticketing, merchandise sales, crowd control, ushering, post-show Q&A sessions, Audience Choice Award and feedback forms.
- At the end of the Festival, assist the Ticketing Manager to ensure proper handover of FOH reports & monies to SGIFF Hospitality & Office Manager.
Requirements:
- At least a Diploma in Arts Management, Media, Mass Communications, Marketing, Hospitality or equivalent, with minimum 1 year of experience in setting up and managing ticketing and front-of-house operations for large scale events.
- Excellent written and verbal communication skills in English. Fluency in other languages is a plus.
- Driven, proactive, able to work independently and yet a good team player.
- Meticulous and detailed.
- Responsible, organized and able to meet deadlines.
- Confident in interacting with all levels of people.
- Interest in film would be preferred
Period of Engagement: From September to 5 January 2024.Part Time in September, full time from September to 5 January 2024. There will be a two week unpaid break from 15 December to 31 December 2023.
SGIFF currently has a hybrid working policy in place with time split between the office and working from home. Closer to the festival dates and various events, more time will be required at the SGIFF office or at various venues.
The project fee offered will commensurate with qualifications and experience.
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Singapore International Film Festival Ltd - Designation:
Ticketing Assistant - Profession:
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Rochor