The Singapore Red Cross Society is part of a world-wide, non-political, non-religious movement that commits its work on the fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
As an independent humanitarian organisation, we raise our own funds in serving humanity and in furthering the work of the Red Cross locally and internationally.
We are dedicated to protecting human life and dignity, relieving human suffering and responding to emergencies.
We are looking for exceptional individuals who share our vision of Serving Humanity and Saving Lives.
JOB PURPOSE: Part of the dynamic team members to manage the operations at Shop+ to achieve fundraising targets, and sustain the social enterprise to support the Singapore Red Cross' mission in serving the vulnerable community. Shop+ is a part of SRC’s Resource Development (RD) department.
PRINCIPAL ACCOUNTABILITIES
1. Operations & Marketing
- Responsible for the Shop+ inventory management and operations
- Contribute to the growth and development of Shop+ by contributing and implementing business ideas, and securing and increasing corporate donors.
- Plan and implement seasonal sales, pop-ups/outreach and online sales mechanisms such as livestreams to drive sales.
- Initiate the marketing of Shop+, including publicising stocks, location, and recognising corporate, group and individual fundraisers.
- Pilot and lead initiatives that enhance customer experience and loyalty, and increase revenue.
- Maintain and update Shop+ protocols and SOPs.
- Ensure compliance to financial and administrative requirements in processing Shop+ sales.
2. Donor-in-kind Management
- Source for donations in-kind with new and existing donors / partners
- Build and maintain close ties with donor / partners, and ensure all collections are completed promptly and in a timely manner
- Collection and issuance of donated items, including the documentation, recording and safe-keeping
- Manage the daily schedule of donation pickups with the logistician(s)
- Coordinate with internal stakeholders such as Admin and Volunteer Management for logistical and volunteer support
3. Any Other Duties
- Handle feedback and enquiries for matters pertaining to Shop+.
- Undertake and support any other assignments required by RD Dept.
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Singapore Red Cross Society - Designation:
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