Singapore Security Force Pte Ltd (SSF) is a private security company established in 2021 under the Singapore Police Force Ordinance. It is licensed by the Police Licensing Regulatory Department to offer a range of security services, including uniformed security guard services, executive protection, and technical security solutions. singaporesecurityforce.com
Services Offered:
Uniformed Security Guard Services: Provision of trained security personnel to safeguard premises and assets.
Executive Protection: Personalized security services for individuals, ensuring their safety in various environments.
Technical Security: Implementation of advanced security systems and technologies to protect sensitive data and information.
Company Address:
8 Burn Road, #15-14, Trivex, Singapore 369977.
SSF is committed to delivering reliable and professional security services, leveraging experienced personnel and advanced security technologies to meet client needs effectively.
Job Summary:
The Customer Service Officer is responsible for warmly welcoming patients and visitors, assisting with inquiries, scheduling appointments, and managing patient records. This role ensures excellent customer service, gathers visitor feedback, and supports administrative tasks with computer knowledge.
Key Responsibilities:
Greet and welcome patients and visitors with a warm and friendly attitude.
Answer phone calls, respond to inquiries, and ensure a positive visitor experience.
Collect and record visitor feedback to improve service quality.
Schedule and confirm patient appointments.
Maintain and update patient records accurately through data entry.
Provide administrative support, including filing and managing documents.
Address complaints professionally and ensure patient satisfaction.
Ensure compliance with hospital protocols for safety and privacy.
Qualifications:
Previous experience as a receptionist or in customer service (healthcare experience is a plus).
Strong communication, organizational, and customer service skills.
Proficient in computer systems for data entry and record management.
Friendly, professional demeanor with a focus on patient care.
Kindly note that only shortlisted candidates will be notified.
Agent Note This position is posted on behalf of a client by a third party agent.
Agent Note This position is posted on behalf of a client by a third party agent.
Related Job Searches:
- Company:
Singapore Security Force Pte Ltd - Designation:
Customer Service Officer - Profession:
Security / Safety / Investigation - Industry:
Security - Location:
Toa Payoh