SUTD was established to advance knowledge and nurture technically grounded leaders and innovators to serve societal needs.
At SUTD, the passion, pride and commitment of every member is critical to our continued success. Our diversified community is made up of faculty members, research fellows and administrative staff encompassing more than 60 different nationalities!Well recognized for our people excellence, we are committed to engage the best talent in each field and profession. We offer competitive performance-based compensation that commensurate with your qualification and experience. Our strong advocacy in providing a well-rounded working & education experience with a variety of activities and wellness programs gives our people the opportunities to bond and develop themselves to the fullest.
As a member of the Front Desk team in Office of Housing, the candidate will be handling and improving front desk operations, resident communication, and engagement.
Responsibilities:
- Perform front desk duties which includes attending to queries, replying to emails, confirming reservations, room change requests, residents’ check-in and check-out, programming and issuance of room cards etc.
- Handle and resolve conflicts, feedback and complaints
- Craft circulars, letters, notices, emails etc.
- Interact with residents over various communication channels (such as text, call, face to face, social media etc.)
- Organise community engagement programmes, activities, and festive decors
- Coordinate logistic support for events including set up and tear down
- Collaborate with stakeholders on projects and follow up change requests for the Housing Management System
- Provide user support (from calls, emails and on-site etc.) on general technical issues relating to the Housing Management System
Requirements
- Diploma undergraduate studying Facilities Management or any relevant course of study
- Good verbal and written communication skills
- Able to communicate with empathy
- Able to work independently within deadlines
- Proactive team player with positive attitude and good interpersonal skills
- Proficient in MS Office applications, such as Microsoft Word, Excel, Powerpoint
- IT savvy
Related Job Searches:
- Company:
Singapore University of Technology and Design - Designation:
Housing Front Desk Intern - Profession:
Real Estate / Property Management - Industry:
Early Childhood Care and Education - Location:
Tampines