Founded in 1990, SLM is the pioneer for vision training and vision recovery through physiotherapy. We believe in safe and effective solution to treat the eyesight.
Currently, we have 600 outlets across Asia in Taiwan, China, Hong Kong, Malaysia, Indonesia and Singapore.
SLM uses an East-West fusion medical theory and technology which will improve the automatic neuromuscular circulation of one’s eye, relax the optic nerve and adjust the elasticity of ciliary muscle, this will result in visual improvement and ultimately recover one’s eyesight.
Are you looking for an exciting work experience? One that puts you in endless opportunities to learn and grow? Well, if that is what you are looking for, SLM Visioncare may be the choice for you! We are currently looking to hire passionate and driven individuals who are excited to learn and are not afraid to conquer challenges that come their way. We are looking to hire a Customer Service Officer(Physiotherapist), someone who strives to be a well-rounded person, someone who has the capacity to juggle between providing customer service and carrying out management duties. If that sounds like you, Apply now!
The role of the Customer Service Officer is to provide vision care physiotherapy to clients. He/she must be able to work with a variety of patients and keep their best interests in mind, helping them in their recovery. He/she should have a passion for helping people, strong organizational skills, is efficient and is able to work well in a team.
MAIN FUNCTION (RESPONSIBILITIES)
Customer Service Officer (Physiotherapist) will be performing 4 core duties as follows :
Service
1) To provide physiotherapy treatment in accordance to SOP to achieve vision recovery.
2) To provide feedback to parents regarding the progress of their children.
Sales
1) To achieve monthly leads target accordingly.
2) To achieve monthly shows target accordingly.
3) To achieve monthly referral / renewal target accordingly.
Safety and Cleanliness
1) To ensure all equipment are properly maintained and sterilized after every use.
2) To ensure all service and wash areas are clean and safe.
Others
1) To attend daily meetings.
2) Any other duties as assigned by management.
Qualifications/ Requirements
1) Diploma in Physiotherapy or equivalent (Preferred)
2) Good interpersonal skills and is a Fast learner
3) Tolerance and patience
4) Good communication skills, able to give clear instructions and build trusting relationships with patients and their families.
5) Ability to work under pressure and good time management
6) Has Healthcare/ Teaching/ Physiotherapy background (Preferred)
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Paya Lebar