Snaphunt Pte Ltd – Account Manager

• Opportunity to make a positive impact
• Work alongside & learn from best in class talent
• Fantastic work culture

The Job

What success looks like in this role:

• Consistently meeting or exceeding the company’s quarterly and annual sales goals within the Japanese market through your ambitious approach in sales & account management.
• A consistent and growing stream of clients in Japan opting for paid trials and subsequently becoming customers. 

What You’ll Do:

• Develop and execute a strategic sales plan tailored to the Japanese market to expand our customer base and solidify our market presence.
• Handle and solve technical queries from leads in Japan or leads from our partner.
• Work closely with Customer Success, translating Japanese to English to ensure a smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
• Lead end-to-end sales processes, from lead generation to closing SaaS contracts with senior executives in Japanese B2B companies.
• Proactively hunt for new customers and nurture leads within Japan, leveraging your personal network, proactive lead generation efforts, and market insights.
• Drive pipeline growth by identifying and engaging potential clients in Japan, as well as forecasting sales targets.
• Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.
• Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements specific to the Japanese market.

Ideal Candidate

• Account Management experience, both hunting and farming, with a proven target achievement and a consistent record of exceeding quotas.
• Proven career in commercial or sales roles within the logistics & shipping industry, or related sectors such as ocean freight or maritime space, specifically within the Japanese market.
• Preferably experienced in B2B SaaS sales.
• Comfortable immersing yourself in the product, troubleshooting issues independently, and involving leadership only in case of bottlenecks or critical issues.
• Curiosity to be deeply involved in the product, understand customer use cases, solve tech queries, and support Customer Success with any translation needed from Japanese accounts.
• Strong ability to create and implement sales plans in a fast-paced environment, with specific experience in the Japanese market.
• Demonstrated ability to lead by example and dive into the details to achieve goals.
• Proven ability to pitch to senior executives and navigate complex sales cycles, with an understanding of Japanese business culture and practices.
• Outstanding presentation and negotiation skills, with a knack for closing deals effectively in Japan.
• Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages to be able to effectively liaise with stakeholders in the region.
• In-depth knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.
• Self-starter with the ability to take ownership of the sales process from end to end, capable of working autonomously and driving results without constant oversight.

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