Snaphunt Pte Ltd – Business Systems Analyst

• Work within a company with a solid track record of success
• Join a well known brand within Consumer Health
• Opportunity to make a positive impact

The Job

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide first level SAP helpdesk support when needed, troubleshoot on first level SAP issues for local operations and escalate to the vendor if necessary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Ideal Candidate

• Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Experience in Python, SQL (database), Power BI, VBA
• Degree/Diploma in Computer Science/Information Technology preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
• Programming experience in PowerBI/Power Query. Some Knowledge in SAP is a plus.
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

Ref: 8LPX5QBMOZ