Snaphunt Pte Ltd – Centre Management Executive

• Leadership Role
• Work alongside & learn from best in class talent
• A role that offers a breadth of learning opportunities

The Job

You will be responsible for :

• Manage all aspects of the piano center's operations, including staffing, scheduling, customer service, and facility management.
• Recruit, train, and supervise a team of piano instructors, administrative staff, and support personnel.
• Develop and implement operational policies and procedures to ensure efficient workflows and high-quality service delivery.
• Oversee the registration process for piano lessons, classes, and events, and handle billing, payments, and financial transactions with customers.
• Foster a positive and supportive work environment, promote teamwork among staff members, and provide ongoing coaching and feedback.
• Develop and implement marketing strategies to promote the piano center, attract new students, and retain existing customers.
• Coordinate advertising campaigns, including digital marketing, social media, and traditional advertising methods.
• Represent the piano center at community events, concerts, and fairs to enhance visibility and networking opportunities.
• Collaborate with piano instructors to develop and update curriculum materials for different levels and styles of piano instruction.
• Ensure that teaching methods and materials align with industry standards and student needs.
• Prepare and manage the budget for the piano center, monitor financial performance, and implement cost-saving measures where necessary.
• Oversee maintenance and repairs of equipment and facilities, and ensure compliance with health and safety regulations.
• Organize and oversee recitals, concerts, competitions, and other events hosted by the piano center, including venue booking, scheduling, promotion, and staffing.
• Build relationships with schools, community organizations, and other stakeholders to promote the piano center's programs and services.

Ideal Candidate

• Proven experience in a leadership or management role, preferably in a music education or arts-related setting.
• Strong organizational and multitasking abilities, with excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to effectively interact with students, parents, staff, and stakeholders.
• Proficiency in Microsoft Office Suite and experience with database management systems (e.g., CRM software).
• Knowledge of marketing principles and experience with digital marketing tools and techniques.
• Passion for music education and commitment to fostering a supportive and inclusive learning environment.
• Flexibility to work evenings and weekends as needed to accommodate the center's schedule and events.

Ref: 89ZGXY0AA4