Snaphunt Pte Ltd – Client Engagement Manager

• Regional Role
• Flexible working options
• A role that offers a breadth of learning opportunities
• Opportunity within a company with a solid track record of performance

The Job

Your Responsibilities will include:

• Responsible for existing account renewals and contracts, identify opportunities to upsell services into accounts.
• Assists the sales manager in developing new business opportunities that support’s the company’s overall growth strategy through lead generation prospecting and qualifying through telemarketing, networking etc.
• Assists the sales manager in generating and providing proposals to new client requirements
• Assisting the VP in planning and implementation of B2B marketing and events
• Collaborate with consultants and support teams to ensure successful project implementations
• Conducting full-cycle talent sourcing (recruitment, screening, selection) through online searches, initial approach calls and coordination with correspondences
• Responsible for client and candidate management
• Managing talent database (DM Recruit portal)
• Conducting candidate-qualifying interviews
• Drafting candidate assessment reports for clients' consideration
• Coordinating interviews between clients and candidates
• Submit proposal thru various vendor’s website portal

Ideal Candidate

Skills Required:

• You have at least 2 years of experience within a Customer Success, Customer Retention, Customer Relationship, Customer Engagement, Talent Acquisition role, ideally within the Consulting and IT Services industry in Singapore.
• Other Desired experience or skills: Customer Experience, Customer Support, Customer Strategy, Customer Satisfaction, Customer Focus, Product Management, Service Delivery, Professional services.
• Possess strong abilities to engage Senior Management, Business units and stakeholder.
• Proficient using Microsoft Office 365.
• Excellent communication, with Project Management, Presentation Skills.
• A strong networker & relationship builder.
• Adaptable and thrive in changing environments.

Ref: TD0WJRY7C4