Snaphunt Pte. Ltd. – Client Service Administrator

• Fantastic work culture
• Collaborative Peers
• Purpose driven company

The Job

DUTIES & RESPONSIBILITIES

Take responsibility for the administrative and organization follow-up of a manager/team’s activities:

Front Desk Related Activities:

• Takes care of all administrative and technical assistance
• Day-to-day calendar management using the Plato system
• Reception of calls and inquiries (screen Calls, redirect Calls, & takes messages)
• Organization of business travel
• Receiving parcels and providing payment accordingly
• Manage emails daily in order to act or be alert if required.
• Processing emails and preparing responses
• Organizes and coordinates the Clinic Directress activities.
• Liaise with the utilities & maintenance team periodically

Accounting Related Activities:

• Liaison with outsourced accounting department Singapore and Malaysian teams
• Collecting & Receiving payments from clients
• Follow through with outstanding payments from clients
• Preparing payments for suppliers and other bills
• Create, send & receive invoices while reviewing it for accuracy
• Entering receipts for expenses and vouchers with the correct attachment
• Uploading of bank statements and payment receipts for accounts team records
• Depositing cheques and cash at the nearest designated bank

HR Activities

• Coordinates the onboarding of new employees (not arranged accordingly)
• Creating of outlook email
• Toggle
• Zoom
• Finalizing and proofreading contracts
• Filing of hard copy and soft copy of employees 201
• Plato access
• Access Pass (door)
• Application / Renewal for Employment Pass
• AHPC (coordinating and liaising)
• Calculating the payroll of employees including CPF

Other Administrative Duties:

• Reminding therapists of their updating of case notes
• Printing of Client Reports
• Monitor usage of all stationary & sundries for inventory and refilling purposes
• Orders for supplies (disinfectant sprays, wipes, tissues, plasters, Panadol, and other ad hoc purchases)
• Manage Mailbox twice a week for any payment bills and process payments accordingly.
• Put together and maintain files and aids for internal and external meetings and draft reports and minutes of meetings in a timely and confidential manner.
• Gathers, communicates and dispatches information throughout the team.
• Handles delicate and unexpected situations and facilitates the resolution of ongoing problems.
• Works closely with his or her other admin partner to ensure smooth operation of the front desk.
• Other ad hoc activities.

Ideal Candidate

EDUCATION & EXPERIENCE

• Bachelor’s degrees in Business Management, Office Administration, or any other related course.
• Minimum of 2 years of clerical, secretarial, or office experience.
• Demonstrates superior time management skills and meets deadlines.
• Working knowledge and experience of social media platforms as a tool to sell.
• Strong communication skills - written and verbal.
• Proficient in Microsoft Office; at least familiar with Google Applications and Zoom.
• Does planning and research.
• High degree of attention to detail.
• Data entry experience.
• Working knowledge of general office equipment.

Ref: E4H9BR7AAA