Snaphunt Pte Ltd – Customer Service

Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Customer Service
Date Listed
07 Jan 2022
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Immediate Start - Flexible End
Profession
Customer Service / Communications, Marketing / Public Relations
Industry
Location Name
Singapore
Allowance / Remuneration
$1,400 - 1,750 monthly
Company Profile

Our Client is a comprehensive technology solutions provider to the travel trade. 


Job Description
  • Great work culture
  • Opportunity to make a positive impact
  • Opportunities for career growth & development

The Job

Responsibilities

 

  • Manage incoming calls, deal with guest enquiries from multiple channels eg from Email, Facebook, Wechat and Whatsapp Messaging channels via a centralized platform
  • Handle guest enquiries, understand guest requirement and reply guest enquiries/feedback on a timely basic
  • Follow up on customer outstanding enquiries
  • Support Company’s ongoing projects
  • Potentially may include onsite support at dedicated location
  • Any others ad-hoc tasks as assigned by the manager in-charge

 

Ideal Candidate

Requirements:

 

  • Contract / Part-time position, must be able to commit till March 2022
  • Candidate must possess at least Higher Secondary/Professional Certificate/NiTEC
  • Customer oriented with excellent written and verbal communication skills in English and Chinese (to liaise with Chinese speaking associates)

Ref: L2SW0V2BB1

 

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