Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Customer Service Representative (Mandarin Speaker)
Date Listed
13 Sep 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Logistics
Location Name
Singapore
Allowance / Remuneration
$1,250 - 1,300 monthly
Company Profile
Our client is a fast-growing contact center based in Canada. We handle lead generation through all social platforms as well as outbound sales campaigns.
Job Description
- Opportunity within a company with a solid track record of performance
- Leadership Role
- Fantastic work culture
The Job
You will be responsible for :
- Handling inbound calls, chat & emails in a professional manner
- Recording accurate details and u actions taken to resolve issues or provide assistance.
- Ensuring customer service and satisfaction through clear communication and helpfulness in both languages
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 2 years experience within a Customer Service role, ideally within the Transport & Logistics industry.
- You pay strong attention to detail and deliver work that is of a high standard
- Fluent in English and Vietnamese to be able to effectively liaise with stakeholders in the region.
- At least College Level
- Excellent communication skills (oral and written)
Ref: XIXL80ZL3U
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Snaphunt Pte Ltd - Designation:
Customer Service Representative (Mandarin Speaker) - Profession:
Sales / Retail - Industry:
Logistics
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