Snaphunt Pte. Ltd. – Customer Success Executive

Company
Snaphunt Pte. Ltd.
snaphunt.com
Designation
Customer Success Executive
Date Listed
27 Jul 2022
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Real Estate
Location Name
Singapore
Allowance / Remuneration
$2,200 - 3,000 monthly
Company Profile

Our Client want to see who you are and who you want to be. You may have dreams to lead a team one day or growing into a different function altogether. No matter what your dreams are, we are here to help you reach them.

Job Description
  • A role that offers a breadth of learning opportunities
  • Great work culture
  • Flexible working options

The Job

Your Responsibilities will include:

  • Proactively connecting with our customers on a daily basis
  • Identify gaps in product vs client usage
  • Able to interpret data given to assess needs of customers
  • You will be the key driver to ensuring a seamless customer experience
  • This role requires you to feel comfortable speaking over the phone as well as via texts/emails
  • Keep our customers informed and engaged at the different stages of their journey with us
  • Keep track of conversations - to ensure we are engaging at the right time
  • Keep track of client feedback and feature requests

Ideal Candidate

Skills Required:

  • Quick and fast learner
  • Communicate fluently and comfortably in English
  • A passion for making a difference for our users
  • Be responsive and take initiative - thinking on your feet
  • A healthy curiosity to learn about various aspects of the industry
  • A desire to learn, grow and contribute beyond the immediate job scope
  • Basic data entry skills - Sheets/Words
  • Results oriented

Ref: EU0SEF2G42

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