Snaphunt Pte Ltd – Customer Support Associate

• Flexible working options
• Fantastic work culture
• Opportunity to make a positive impact

The Job

Role Description

• Working in the Singapore Operations team, we’re focused on building a community of dedicated caregivers, nurses, and doctors who are fully equipped to provide the best quality care to those who need it.
• You would be responsible for providing top-quality assistance to Homage’s Customers, Care Professionals, Partner Organizations, and the general public when they have a question or problem.
• A lot of this would be through email, but would also include live chat, telephone, and in-person support too.

Ideal Candidate

Skills & Experience

• Empathetic and good with people
• Great at problem-solving
• Has excellent writing skills, and is able to produce high-quality written content
• Able to communicate effectively within the organisation to get the help and answers you need
• Comfortable working with numbers and data
• Minimum of 1-2 years of relevant experience, with experience working in hospitality, customer service, sales, or a similar environment preferred
• Have a passion for social enterprises and causes as well as driven by Homage’s core mission and motivated by the impact of our services and platform.

Ref: C16617YUDL