Snaphunt Pte Ltd – Customer Support & Operations Executive

• Great work culture
• Flexible working options
• Opportunities for career growth & development

The Job

As a Customer Support & Operations Executive, you will be acquiring and managing relationships with corporate and institutional clients in your area of focus to achieve sales targets and business objectives.

Your responsibilities will include:

• Developing strong internal relationships to optimise service delivery and ensure all practices are in line with internal guidelines and statutory requirements.
• Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
• Developing account plans to enhance service delivery.
• Conducting analysis and valuations of the product in order to make recommendations regarding investment strategy.
• Creating detailed reports and presentations for marketing purposes.

Ideal Candidate

• You have at least 3 years experience within a Account Manager, Analyst or Sales/Relationship Manager role, ideally within the Financial Services and Internet industry.
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard

Ref: LHF6ENCSUA