Snaphunt Pte Ltd – Event Usher

• Fantastic work culture
• Strong opportunities to progress your career
• Fun and engaging

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.
• Leading, planning and executing events of different scales in various formats.
• Overseeing and coordinating the activities of staff, subcontractors and vendors and other logistical details to successfully execute all aspects of events.
• Ensuring event spend is within budget and negotiating with suppliers to ensure return on spend is maximised.
• Tracking post event feedback to measure effectiveness against event goals.

Ideal Candidate

• You have at least 0 to 1 year experience ideally in Events or Customer Service.
• Experience within would be a strong advantage.
• You have prior experience in working with multiple vendors.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong planner with excellent project management, negotiation and problem-solving skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders

Ref: GURUT4AOQC