Snaphunt Pte Ltd – Integration Engineer (Mandarin Speaking)

• Work alongside & learn from best global team
• Great work environment

The Job

The Integration Engineer is responsible for onboarding clients by integrating their business into company products and continuing support.

Your responsibilities will include:

• Coordinate with relevant parties to set up and/or modify the platform for clients
• Keep track and follow up with clients on product launching and other requests
• Provide support to clients on product/platform/finance/IT and other topics
• Provide support to the internal team for client-related topics
• Participate in change and project management
• Participate in incident and/or problem management
• Prepare reports for integration status, change requests and incident
• Any other duties as dedicated by direct superior 

Ideal Candidate

• Bachelor’s Degree in Computer Science or equivalent
• At least 3 years of experience in IT technical & operational support
• Hands-on IT knowledge including Web, APP, API, Network & Infrastructure
• Analytical skills to resolve problems in a timely manner
• Excellent communication and documentation skills
• Ability to multitask, prioritization, follow up, good time management, and work under pressure
• Knowledge of the gaming industry and/or payment gateway is a plus
• Required language(s): Chinese (Mandarin) and English both written and oral in order to be able to liaise with stakeholders in the region effectively.

Ref: HH2EN8YYXP