Snaphunt Pte Ltd – IT Service Desk Engineer

• Competitive Salary
• H&S Insurance Coverage
• Annual Leave and Medical Benefits

The Job

Your responsibilities will include: 

• Providing onsite support to end-users on ICT (Laptop, PCs, Printers, Scanners, Desktop applications, Storage servers) and basic network issues (LAN/WAN).
• Following up, as well as, close all the incidents/issues/requests accordingly.
• Immediately reporting and supporting production by providing solutions when incident occurs.
• Documenting and improving Standard Operating Procedures.
• Assisting in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).

Ideal Candidate

• You have higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
• You preferably have some relevant working experience. Proficient with Email applications, Insurance, Pharmaceutical, Healthcare, Real Estate or Hospitality business software.
• You possess ITIL Foundation V3 certification.
• You have strong interest in providing business application technical support to corporate end users.
• You are customer-oriented, patient and a strong team player.
• You have good communication skills.
• Fresh IT Graduates are welcome to apply.

Ref: A8VTNKMP4X