Company
Snaphunt Pte Ltd
snaphunt.com
Designation
Junior IT Field Support Engineer
Date Listed
16 Sep 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$2,800 - 3,100 monthly
Company Profile
Our client is one of the leading global independent providers of Third Party Maintenance Services, IT Asset Disposition (“ITAD”) & Data Centre Services, and Hardware Distribution & Resale. By offering a channel that combines the technology, finance and logistics domains, our client aims to be a global aggregator of enterprise services and hardware to its customers.
Job Description
- Opportunity to make a positive impact
- Great work environment
The Job
Job Responsibilities
- Provide technical pre-sales and post-sales support to sales team and clients
- Provide field support based on SLA (24x7 on rotation basis)
- Perform standby duty based on rotation basis
- Provide post-sales project implementation and coordination
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, troubleshooting and replacement of System hardware level, troubleshooting of Operating System, incident ownership and customer management
- Prepare & provide documentation on technical, process improvements & reporting
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain its work area tidiness within the engineering area
- Ensures timely update of utilization on daily basis
- Drive self-improvement and upkeep with the latest technologies and corporate changes on a continuous basis
- Provides problem determination, diagnostic testing, repair/resolution of System hardware, Operating System, virtualization and infrastructure in complex enterprise environments.
Ideal Candidate
Requirement
- Diploma or Degree in Computer / IT related courses
- Hands-on experience with servers
- Good attitude to learn new technologies
- Able to work independently as well as in a team
Ref: KN2VMW8ZIL
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- Company:
Snaphunt Pte Ltd - Designation:
Junior IT Field Support Engineer - Profession:
IT / Information Technology - Industry:
Computer and IT
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